Client Stories We appreciate our clients taking the time to give us feedback on our services. We always like to know how well we are meeting our clients goals and expectations and whether we live up to the high standards we set ourselves.
'I am delighted with the finished work'
“I had been putting off the difficult decision of how best to extend the front of my house for some time but Pauls’ advice and tips gave me the confidence to go ahead with a final design. When it came to completing the work I found Greystoke completely satisfactory and would have no hesitation in recommending them to anybody. They work quickly and efficiently but with an attention to detail and the long term that equals that of the houseowner! Paul has the rare combination of being able to carry out the practical work as well as project manage effectively. I am delighted with the finished work which has significantly improved the kerb appeal of my home.”
'They have proved to be a conscientious builder'
“Working with Greystoke on the building of our new tennis pavilion has been harmonious. They have proved to be a conscientious builder, punctual and of a high standard. I am sure we will work with them on appropriate future projects.”
'Greystoke Builders did a fabulous Job'
“Greystoke Builders did a fabulous Job with our driveway and repairing a retaining wall . The staff were all professional and courteous, and always packed away their tools and tidied up the Site before they left each day. We would have no problem in recommending them.”
'Paul's brickwork has attracted great interest and much praise'
“Paul and his team were great and we have no hesitation in recommending them. Our garage conversion came in on budget and on time with a very small snagging list which was very promptly dealt with. Paul’s brickwork has attracted great interest and much praise. All the guys were energetic, friendly and helpful. They worked hard and as the inevitable build issues arose, provided extremely helpful advice which meant a stress-free project. Great stuff and we look forward to using them on another project”.
'Greystoke were everything the research team said they would be'
“Greystoke were called in after were contacted the BBC Program ‘Cowboy Trap’, we had a horrendous time with the previous builder if you could called them that and never thought our house would ever become a home again. Greystoke were everything the research team said they would be and we now have a home once more thanks to the Greystoke Team & the ‘Cowboy Trap’ programme. Thanks guys.”
'We have recommended Greystoke to our family & friends who were just as pleased as us'
“We found Greystoke through a local magazine, Paul was very helpful and informative. He came round and discussed option of paving with us. We chose our design and the paving was laid to a high standard. All of his team were very polite and we have recommended Greystoke to our family & friends who were just as pleased as us. “
'I would thoroughly recommend Greystoke Builders without any hesitation whatsoever'
“Have no fear, Greystoke are here!
We are so glad we chose Greystoke Builders to modify our lounge. When we asked for a quote, we were given a very clear and concise list of the work to be done, with individual prices for each step, so there were no nasty surprises at the end of the job.
Paul, ‘BigJ’ and his team were totally trustworthy, reliable, polite, professional and worked like trojans during the whole time they carried out our work. They always arrived on time, they took great pride in their work and the finish with the brickwork and rendering was superb. They always cleared away each evening and left the area tidy ready for the next day. They went the extra mile to please and gave good advice. Paul was also very helpful and attentive whenever I emailed him and when we needed advice with the Council he spoke to them on our behalf on more than one occasion in order to help obtain the necessary permissions, etc.
I would thoroughly recommend Greystoke Builders without any hesitation whatsoever. Thank you so much for a job very well done!”.
'Greystoke impressed us and we‘ll happily use them again!'
“We presented Greystoke with a difficult problem and they responded to the challenge. Paul worked out possible solutions and the whole team then worked hard to produce a restored garage with which we are very pleased. The members of the team were always friendly and polite and worked with commitment to a high standard. Greystoke impressed us and we‘ll happily use them again!”
'They work hard and without compromising on quality'
“Paul and his team did a fantastic job with our kitchen/dining and living room transformation. They work hard and without compromising on quality. Any issues are resolved quickly and without hassle. All the guys are polite and some even have a sense of humour! We would happily use them again and would recommend them to anyone looking for a good builder!”
'Greystoke ticked all of the boxes which is a hard task'
“Always get a fantastic job from Paul, and would not use any other building company. Greystoke converted my garage into an office/study for my business and also converted and fitted a Bathroom for my Father. I’m a hard woman to please and take no nonsense, Greystoke ticked all of the boxes which is a hard task I can tell you. I have since recommended them to my community, friends and family.
Thanks very much for all your hard work Paul!”.
'Greystoke finished the work to a high standard'
“We bought a rundown house that needed major refurbishment, we contacted Greystoke and Paul came round and gave us a detailed estimate which we were very pleased with. Greystoke finished the work to a high standard, we have used Paul’s Team to do other projects around the house including a wonderful facelift to our property including new pointing fascias, soffits and guttering. Very pleased!”
'The brickwork was outstanding'
“Paul designed and built me a new complete garage, the brickwork was outstanding and the match with materials to the existing house was superb as you can see. There is a flat roof at the back of the garage with is just as good as the front. Thanks very much!”
'We have and still are actively calling on their Good Guy services'
“Greystoke Builders Ltd has performed the role of the ‘Good Guys’ on a number of episodes in ‘Cowboy Trap’. Their conscientious and pragmatic approach is the true epitome of what the good guys truly are to the programme.
The company director of Greystoke ‘Paul Shanahan’ has always fulfilled his mandate in the time stated with a rapid response from the initial contact. We have and still are actively calling on their Good Guy services. It’s just a shame Greystoke only cover the South East region!”
Many Thanks ‘Good Guys!’
'We wouldn't hesitate in using Greystoke for our future building works'
“Paul was a great project manager and we wouldn’t hesitate in using
Greystoke for our future building works required!”
'We would have no hesitation in recommending Greystoke'
Greystoke was recommended to us and we soon realised that Paul’s knowledge and understanding of our particular project gave us the confidence to proceed with the job. Despite the poor weather, Paul and his crew successfully completed the task and the result was a splendid job well done. We would have no hesitation in recommending Greystoke to anyone and would like to thank Paul and his team.
'Transformed my front bland retaining garden to a beautiful work of art'
“I am so lucky to have found these builders and after listening to Pauls advice he has transformed my front bland retaining garden to a beautiful work of art. Thank you once again, Greystoke”
'We were amazed by the quality'
“We needed a downstairs toilet and decided to have a porch built to
incorporate the required loo, Greystoke was recommended to us and we
were amazed by the quality of work and value for money and speed of what the project was done in”
'I am very pleased with the high standard of craftsmanship'
“I am very pleased with the high standard of craftsmanship and the kindness and helpfulness and technical know-how of the staff”
'Our bathroom was transformed!'
“We decided we wanted to update our bathroom, so we called into the showroom in Little Chalfont, the start to finish service was just what we wanted, Neil carried out the works to a very high standard, overseen by Darren. Our bathroom was transformed, so we would have no hesitation in recommending Greystoke to anyone”.
'We are delighted with the finished result'
I have pleasure in highly recommending Greystoke Builders for not only their building work but also their help in advising on high-quality choices of flooring and carpet, which were fitted to a very high standard. We had wooden flooring fitted to our conservatory with electric underfloor heating, Amtico fitted in our kitchen, wooden flooring (with a gas system underfloor heating) in our study and beautiful quality wool carpet fitted throughout the rest of our home. We are delighted with the finished result and couldn’t recommend Greystoke more sincerely.
'I will definitely be using you on a couple more jobs I have planned!'
“I just wanted to write to thank you for the beautiful job you did on the drive, I was impressed with the standard of work as well as the team on site who were helpful & tidy. I will definitely be using you on a couple more jobs I have planned!”
'We have no hesitation in recommending their service!'
“Greystoke builders were very professional and gave 100% commitment to the job. Paul was an excellent project co-ordinator and gave plenty of reassurance during the build. He was always available to answer any queries. Overall we have no hesitation in recommending their service.”
'His work is carried by out by a team of conscientious tradesmen'
“We have used Greystoke more than once each project has been started and completed within the time scales Mr Shanahan indicated. His work is carried by out by a team of conscientious tradesmen, all of whom are polite, quiet and most importantly always there on time. The work has always been completed to the highest standard and supervised in detail by Paul himself. We would not hesitate to recommend Greystoke Builders to anyone about to start building work or carry out maintenance.”
'Good work, good employees, basically good everything'
“Everything about Greystoke builders was good, good work, good employees, basically good everything and we would have no hesitation in recommending their good service and skills to anyone.”
'The quality of the brickwork is outstanding'
“Greystoke Builders’ versatile team built our extension on time and on budget maintaining very high building standards. The quality of the brickwork is outstanding. It has been a pleasant experience thanks to their pleasant eager to please approach – especially when we have changed our minds about something.”
'Greystoke didn't disappoint'
“Paul & Co have done a few projects local to us and were recommended by friends. Our project was converting a bungalow & adding the back extension, which is such a big job, meant that we were looking for reliable builders with an experience of similar work. Greystoke didn’t disappoint. The job came to an end within agreed time & most importantly budget. They have appeared very knowledgeable in all stages of development and making changes, within a reason, did not seem to be a problem with them. They have built us a lovely house & we would recommend them to any future customers.”
'We were very happy with Paul & his team'
“We were very happy with Paul & his team, in particular, their pro-active initiative when encountering unforeseen problems even after the work was completed. We have remained in touch and would not hesitate to recommend Greystoke to anyone who is looking for a reliable, competent builder.”
'They were always clean and tidy and were fantastic workmanship'
“I found Greystoke builders a very reliable company. They were always clean and tidy and were fantastic workmanship. Paul and his workers were very friendly and approachable. I am really happy with the work carried out and especially my new kitchen.”
'Happily recommend to anyone thinking of having any building work done to their home'
“We contracted Paul and his team from Greystoke to build our extension, they came highly recommended. The work was completed on time and to the highest standard. We were very pleased that Greystoke came back without any delay to sort out our teething problems even a year down the line. We have had a lot of trouble with builders in the past, it was like a breath of fresh air for Paul to see to our wants and needs in the way that he has. Overall we have been very pleased with the work on our property and would happily recommend to anyone thinking of having any building work done to their home.”
'Every fine detail we cannot fault'
Dear Paul and Team,
Just a quick note to say how delighted we (+ the whole of Chorleywood I think ) are with the new wall and railings. They are now painted and so the whole effect is even better than when you left.
Thank you for your advice whilst planning the wall. Your suggestions really worked well. It is a great addition to the house. I think you went beyond excellent in the care and quality of the build.
Every fine detail we cannot fault. You are a great team and we miss your company out there on the road. Now, of course, this has made the drive look bad, so ………..
Best wishes
'I felt a sense of calm and reassurance not experienced before'
“My house had a serious rising damp problem due to the level of the ground. Several attempts at treating walls (both inside and outside) were of no use.
On obtaining a detailed report from a Chartered Surveyor, I approached Greystokes. From the first meeting with Paul Shanahan, I felt a sense of calm and reassurance not experienced before. Paul is very knowledgeable and offered various pieces of advice and suggestions for solving the damp. He addressed every issue contained in the report and his fine team worked diligently and methodically to rectify the outer faults of my house. The drainage system installed under the paving reminds me of the Underground map. I am very, very relieved that no further damp is penetrating the building. Thank you, Paul and team!”
'Thanks for all your help Greystoke!'
“Greystoke worked hand in hand with a shopfitting company we had drafted in from Newcastle, they worked into the night to do the construction side of the shop refit which the commissioned fitters we unable to do themselves. Thanks for all your help Greystoke!”